Information We Collect

We gather different types of information depending on how you interact with our platform. Some of this you give us directly, and some we collect automatically as you use our services.

Personal Information You Provide

When you sign up for quirentara or use our budgeting tools, we ask for certain details. This includes your name, email address, phone number, and payment information if you're using our paid features. We also collect financial data you choose to share—like income, expenses, and spending habits—so we can help you manage your budget better.

Information We Collect Automatically

Our systems automatically log technical information when you visit our website. This includes your IP address, browser type, device information, and how you navigate through our pages. We use cookies and similar tracking technologies to understand usage patterns and improve your experience.

How We Use Your Information

We don't collect data just to have it sitting around. Everything we gather serves a specific purpose related to making quirentara work for you.

• Provide and maintain our budgeting services, including personalized financial insights
• Process your transactions and send you relevant notifications about your account
• Respond to your questions and provide customer support when you need it
• Send you educational content about budgeting and financial management (you can opt out anytime)
• Detect and prevent fraud, security issues, or technical problems
• Analyze usage patterns to improve our platform and develop new features
• Comply with legal obligations under Australian law

Sharing Your Information

We're not in the business of selling your data. But we do share information with specific third parties who help us run our service. Here's who sees what and why.

Service Providers

We work with companies that handle things like payment processing, data storage, email delivery, and analytics. These providers only access the information they need to do their job, and they're contractually required to protect it and not use it for their own purposes.

Legal Requirements

Sometimes we're legally required to share information—like if we receive a valid court order or subpoena. We'll also disclose data if necessary to prevent serious harm, protect our rights, or investigate potential violations of our terms.

Business Transfers

If quirentara is acquired or merged with another company, your information would be transferred as part of that transaction. We'd notify you beforehand and explain any changes to how your data is handled.

Your Privacy Rights

Australian privacy law gives you significant control over your personal information. Here's what you can do and how to exercise these rights.

To exercise any of these rights, email us at info@quirentara.com with your request. We'll verify your identity and respond within 30 days. There's no fee unless your request is excessive or repetitive.

Data Security

Protecting your information is critical to us, especially given the financial nature of our service. We use multiple layers of security to keep your data safe.

All data transmitted between your device and our servers is encrypted using industry-standard TLS protocols. Your financial information is encrypted at rest using AES-256 encryption. We regularly test our security systems and conduct third-party audits to identify potential vulnerabilities.

Our team members can only access your data when necessary for specific job functions, and all access is logged and monitored. We use multi-factor authentication for internal systems and follow strict access control policies.

Data Retention

We keep your information only as long as necessary for the purposes outlined in this policy. Different types of data have different retention periods based on legal requirements and practical needs.

Account information and financial data are retained while your account is active and for seven years afterward—this matches Australian record-keeping requirements for financial services. Technical logs are kept for 90 days, and customer support records for three years.

When you delete your account, we remove all personal and financial data within 30 days, except for information we're legally required to retain. Backup copies are deleted within 90 days as part of our regular backup rotation.

Cookies and Tracking

We use cookies and similar technologies to make our website work properly and understand how people use it. Some cookies are essential for basic functionality, while others help us analyze usage and improve the experience.

Types of Cookies We Use

• Essential Cookies: Required for login, security, and core functionality. You can't disable these without breaking the site.
• Performance Cookies: Help us understand which features people use most and where they encounter problems.
• Functional Cookies: Remember your preferences and settings so you don't have to reset them each visit.

You can control cookies through your browser settings. Keep in mind that blocking certain cookies might prevent some features from working properly. We don't use advertising cookies or share cookie data with third-party advertisers.

International Data Transfers

quirentara operates primarily within Australia, but some of our service providers are based overseas. This means your data might be processed or stored in other countries, including the United States and the European Union.

When we transfer data internationally, we ensure that recipients provide adequate protection for your information. We use standard contractual clauses approved by Australian privacy authorities and verify that overseas providers comply with equivalent privacy standards.

Your data remains subject to Australian privacy law regardless of where it's processed. If you have concerns about international transfers, contact us to discuss your options.

Children's Privacy

quirentara is designed for adults managing their own finances. We don't knowingly collect personal information from anyone under 18. If you're under 18, please don't create an account or provide any personal information through our service.

If we discover that we've accidentally collected information from a minor, we'll delete it immediately. Parents or guardians who believe their child has provided us with personal information should contact us right away.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices, legal requirements, or service features. When we make significant changes, we'll notify you by email and display a prominent notice on our website.

The "Last Updated" date at the top of this page shows when we last revised the policy. We encourage you to review it periodically to stay informed about how we protect your information.

If you continue using quirentara after we post changes, that means you accept the updated policy. If you disagree with any changes, you can close your account—though we'd rather you reach out to discuss your concerns first.